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FOR CONSUMERS

Empowering Consumers to Return Responsibly

Under the Digital Deposit Refund System (dDRS), consumers gain a convenient, transparent, and rewarding way to return eligible post-consumer waste, while actively contributing to cleaner communities and higher recovery rates.

FOR CONSUMERS

Empowering Consumers to Return Responsibly

The Consumer Journey in dDRS

Purchase with Deposit

Share Requirement

The refundable deposit is included in the purchase price of eligible products.

Find a Return Point

Consumers identify the nearest operational return location

Scan and Verify

Unique QR/USI codes on packaging are scanned to confirm authenticity.

Use and Retain the Packaging

fter consumption, the empty packaging is kept for return.

Receive Instant Refund

The deposit amount is transferred directly to the consumer’s chosen payment method.

Use and Retain the Packaging

fter consumption, the empty packaging is kept for return.

Receive Instant Refund

The deposit amount is transferred directly to the consumer’s chosen payment method.

Woman in red outfit poses by a red telephone booth.

How dDRS Benefits Consumers

The system is designed to encourage widespread public participation by removing barriers and adding incentives:

Immediate Financial Reward – The refundable deposit is returned instantly at the point of return directly to the bank account.
Convenient Return Points – Reverse Vending Machines (RVMs) in high-footfall areas, manual counters, and mobile/home collection options.
Transparent Transactions – Each return is digitally recorded, with status and refunds trackable via SMS or app.
Simplified Experience – Only active and operational return locations are displayed to consumers, saving time and effort.
Community Inclusion – Home collection facilitated by authorised collectors, including members of the informal waste sector, ensuring service reach in all areas.

Gamified Experience - Leaderboards, challenges, and reward tiers motivate consumers to return more.

The Larger Public Benefit

By making waste returns financially and logistically simple, the dDRS:

Drives high participation rates in responsible disposal.
Significantly reduces waste leakage into landfills and water bodies.
Generates steady income opportunities for local waste workers.
Reinforces public trust in policy-led sustainability measures.

Learn Collection Ecosystem

Frequently Asked Questions

Get quick answers to your most pressing questions

What is the Digital Deposit Refund System (dDRS) for consumers in India?

The Digital Deposit Refund System (dDRS) enables consumers to return eligible post-consumer waste such as PET bottles, HDPE containers, metal cans, e-waste, batteries, and glass bottles to authorised collection points. Upon verification through a unique QR/USI code, the consumer instantly receives a refund of the deposit amount via UPI, bank transfer, or other approved digital payment methods.

How does the deposit refund process work for consumers?

Purchase with Deposit – The product price includes a refundable deposit. Use and Retain Packaging – Keep the empty packaging after use. Locate a Return Point – Find the nearest Reverse Vending Machine (RVM), manual counter, or request a home collection service. Scan and Verify – The packaging’s QR/USI code is scanned to confirm authenticity. Receive Instant Refund – The deposit amount is credited instantly to the consumer’s UPI, bank account, or other chosen payment channel.

Where can consumers return bottles, cans, and other eligible packaging?

Return points include RVMs in public hotspots, manual counters at partner retail locations, and mobile/home collection services. Consumers can view only active and operational return points through the official system interface.

How fast is the deposit refunded, and which payment methods are supported?

Refunds are processed instantly at the point of return. Supported payment channels include UPI, bank transfer, and other approved digital wallets.

How does dDRS ensure transparent waste return transactions?

Every return transaction is digitally recorded. Consumers can track refund status and verification details via SMS alerts or a mobile app.

What are the main benefits of dDRS for consumers?

Instant cash-back via UPI or bank transfer for eligible returns. Convenient return locations in both urban and rural areas. Full transparency with real-time return and refund tracking. Inclusion of informal waste workers for extended service reach.

How does consumer participation in dDRS help the environment?

By encouraging high return rates, dDRS reduces landfill waste, prevents pollution in rivers and oceans, and creates stable income opportunities for local waste workers.

What is the Digital Deposit Refund System (dDRS) for consumers in India?

How does the deposit refund process work for consumers?

Where can consumers return bottles, cans, and other eligible packaging?

How fast is the deposit refunded, and which payment methods are supported?

Refunds are processed instantly at the point of return. Supported payment channels include UPI, bank transfer, and other approved digital wallets.

How does dDRS ensure transparent waste return transactions?

Every return transaction is digitally recorded. Consumers can track refund status and verification details via SMS alerts or a mobile app.

What are the main benefits of dDRS for consumers?

How does consumer participation in dDRS help the environment?

By encouraging high return rates, dDRS reduces landfill waste, prevents pollution in rivers and oceans, and creates stable income opportunities for local waste workers.

What is the Digital Deposit Refund System (dDRS) for consumers in India?

How does the deposit refund process work for consumers?

Where can consumers return bottles, cans, and other eligible packaging?

How fast is the deposit refunded, and which payment methods are supported?

Refunds are processed instantly at the point of return. Supported payment channels include UPI, bank transfer, and other approved digital wallets.

How does dDRS ensure transparent waste return transactions?

Every return transaction is digitally recorded. Consumers can track refund status and verification details via SMS alerts or a mobile app.

What are the main benefits of dDRS for consumers?

How does consumer participation in dDRS help the environment?

By encouraging high return rates, dDRS reduces landfill waste, prevents pollution in rivers and oceans, and creates stable income opportunities for local waste workers.

Brand Suite

Government Suite

Circular Marketplace

Know Us

Contact Us

Empowering Consumers to Return Responsibly

Empowering Consumers to Return Responsibly

The Consumer Journey in dDRS

The Consumer Journey in dDRS

Purchase with Deposit

Share Requirement

Find a Return Point

Scan and Verify

Use and Retain the Packaging

Receive Instant Refund

Use and Retain the Packaging

Receive Instant Refund

How dDRS Benefits Consumers

How dDRS Benefits Consumers

Immediate Financial Reward – The refundable deposit is returned instantly at the point of return directly to the bank account.

Convenient Return Points – Reverse Vending Machines (RVMs) in high-footfall areas, manual counters, and mobile/home collection options.

Transparent Transactions – Each return is digitally recorded, with status and refunds trackable via SMS or app.

Simplified Experience – Only active and operational return locations are displayed to consumers, saving time and effort.

Community Inclusion – Home collection facilitated by authorised collectors, including members of the informal waste sector, ensuring service reach in all areas.

Gamified Experience - Leaderboards, challenges, and reward tiers motivate consumers to return more.

The Larger Public Benefit

The Larger Public Benefit

Drives high participation rates in responsible disposal.

Significantly reduces waste leakage into landfills and water bodies.

Generates steady income opportunities for local waste workers.

Reinforces public trust in policy-led sustainability measures.

Frequently Asked Questions

Frequently Asked Questions

Ready to act on it?

Ready to act on it?